Returns & Exchanges

At Her Fantasy Box, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened items in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the Return Authorization number is clearly marked on the outside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your email to the package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your returned items, we will process your refund to the original payment method within 5-7 business days.